Check for Electrical Power
This is a continuation of previous steps. If you started here, please refer to previous steps to ensure you've followed all safety precautions.
The information on this web site is supplemental to the printed instructions that came with your water heater. To reduce the risk of property damage, serious injury or death, read and follow all labels on the water heater and the safety instructions in the printed owner's manual.
Step 1: Turn Power OFF
Turn the power to the water heater OFF at the circuit breaker (or remove fuses).
Step 2: Check for Electrical Power
Using a non-contact circuit tester, check the power wires to make certain the power is off.
WARNING! Working on an energized circuit can result in severe injury or death from electrical shock. Check wires with a volt meter or circuit tester to make sure power is off.
Step 3: Replace Plastic Protector
Replace the plastic protector.
Step 4: Replace Insulation
Replace the insulation.
Step 5: Replace the Cover
Replace the cover.
WARNING! Be sure all covers are secured to reduce the risk of fire and electric shock.
Step 6: Contact an Electrician or Qualified Person
Since voltage was incorrect, there is a problem with the wiring. Contact an electrician or qualified person.